DESIGNING IMPACTFUL EXPERIENCES SINCE 2016

CHINY

CHINY

CHINY

OKONKWO

OKONKWO

OKONKWO

I’m Chiny Okonkwo — a multidisciplinary designer blending creativity, empathy, and innovation to craft user-centered digital experiences.

SCROLL

Member Services Representative

City of Allen

July 2024 — Present

Applied user experience design expertise to prototype a user-friendly redesign of the Life in Allen app, addressing customer confusion and improving access to essential features like family barcode displays. Met with leadership to discuss the integration of user-centered design practices, advocating for a dedicated user experience and engagement role to elevate customer experience and digital city services.

Member Services Representative

City of Allen

July 2024 — Present

Applied user experience design expertise to prototype a user-friendly redesign of the Life in Allen app, addressing customer confusion and improving access to essential features like family barcode displays. Met with leadership to discuss the integration of user-centered design practices, advocating for a dedicated user experience and engagement role to elevate customer experience and digital city services.

Member Services Representative

City of Allen

July 2024 — Present

Applied user experience design expertise to prototype a user-friendly redesign of the Life in Allen app, addressing customer confusion and improving access to essential features like family barcode displays. Met with leadership to discuss the integration of user-centered design practices, advocating for a dedicated user experience and engagement role to elevate customer experience and digital city services.

Communications & Marketing Intern

CityVet

May 2023 — Aug 2023

Designed of a comprehensive set of digital assets for CityVet’s app relaunch, increasing weekly user engagement by 600%. Refined the user interface through extensive user feedback, resulting in improved iconography and information architecture. Developed high-fidelity prototypes in Figma, streamlining collaboration between design and IT teams for seamless implementation.

Communications & Marketing Intern

CityVet

May 2023 — Aug 2023

Designed of a comprehensive set of digital assets for CityVet’s app relaunch, increasing weekly user engagement by 600%. Refined the user interface through extensive user feedback, resulting in improved iconography and information architecture. Developed high-fidelity prototypes in Figma, streamlining collaboration between design and IT teams for seamless implementation.

Communications & Marketing Intern

CityVet

May 2023 — Aug 2023

Designed of a comprehensive set of digital assets for CityVet’s app relaunch, increasing weekly user engagement by 600%. Refined the user interface through extensive user feedback, resulting in improved iconography and information architecture. Developed high-fidelity prototypes in Figma, streamlining collaboration between design and IT teams for seamless implementation.

Website Designer

Yin

Dec 2023 — Present

Redesigned the user experience for Yin, a tonal-based language learning app, increasing user engagement by 40%. Collaborated with founders to implement user feedback and improve classroom usability. Utilized A/B testing to iteratively refine design elements, ensuring the final product was both intuitive and aligned with educational objectives.

Website Designer

Yin

Dec 2023 — Present

Redesigned the user experience for Yin, a tonal-based language learning app, increasing user engagement by 40%. Collaborated with founders to implement user feedback and improve classroom usability. Utilized A/B testing to iteratively refine design elements, ensuring the final product was both intuitive and aligned with educational objectives.

Website Designer

Yin

Dec 2023 — Present

Redesigned the user experience for Yin, a tonal-based language learning app, increasing user engagement by 40%. Collaborated with founders to implement user feedback and improve classroom usability. Utilized A/B testing to iteratively refine design elements, ensuring the final product was both intuitive and aligned with educational objectives.

Enrollment Marketing Assistant

Rochester Institute of Technology

Mar 2022 — Feb 2023

Created impactful campaign assets for Undergraduate Admissions, leading to a significant increase in prospective student inquiries. Conducted competitor analysis of college websites, providing actionable insights that optimized RIT’s digital marketing strategy. Analyzed social media metrics to develop data-driven content strategies, improving brand visibility and engagement across platforms.

Enrollment Marketing Assistant

Rochester Institute of Technology

Mar 2022 — Feb 2023

Created impactful campaign assets for Undergraduate Admissions, leading to a significant increase in prospective student inquiries. Conducted competitor analysis of college websites, providing actionable insights that optimized RIT’s digital marketing strategy. Analyzed social media metrics to develop data-driven content strategies, improving brand visibility and engagement across platforms.

Enrollment Marketing Assistant

Rochester Institute of Technology

Mar 2022 — Feb 2023

Created impactful campaign assets for Undergraduate Admissions, leading to a significant increase in prospective student inquiries. Conducted competitor analysis of college websites, providing actionable insights that optimized RIT’s digital marketing strategy. Analyzed social media metrics to develop data-driven content strategies, improving brand visibility and engagement across platforms.

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  • PHOTOSHOP

  • FIGMA

  • ILLUSTRATOR

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  • PHOTOSHOP

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  • ILLUSTRATOR

I’m Chiny Okonkwo, a UI/UX Designer with a passion for crafting intuitive, accessible, and meaningful digital experiences. My academic background in Humanities, Computing, and Design, combined with a foundation in sociology, has equipped me with a unique perspective that fuels my empathy-driven approach to design. I believe that understanding people—both as individuals and as communities—is key to designing solutions that simplify life’s interactions and have a lasting impact.

My journey has taught me that great design is about more than just aesthetics. It’s about creating experiences that resonate with users on a deep, emotional level. This is what drives me to make every interaction seamless and purposeful, whether I’m simplifying navigation flows or refining a visual language to better serve diverse needs.

CONTACT

CONTACT

CONTACT

I’m currently seeking a full-time role where I can bring my blend of creativity, empathy, and problem-solving to a dynamic team. Let’s connect, grab a coffee (or matcha!), and chat about how we can build something amazing together!